Shipping and Delivery

Where do you deliver?
We currently deliver to Singapore countries. We are working on expanding our shipping destinations soon.

Can I have my order delivered to a country not listed on your website?
If you're eager to experience ZODA™ and your country isn't listed yet, reach out to our customer service warriors at hello@zoda.sg We might be able to arrange a special shipment for you!

How long does it take to deliver my order?
Delivery times vary depending on your location but usually take 72 hours within Singapore.

How much does delivery cost?
Delivery fees are calculated based on your location and the weight of your order. You can view the delivery fees at checkout before completing your purchase.

Are duties and taxes included?
For orders within Singapore, all taxes are included. For other regions, please contact us at hello@zoda.sg if you are unsure about applicable taxes or duties. Please note that international orders may be subject to duties and taxes, which are the responsibility of the customer. ZODA™ has no control over these fees and cannot provide estimates. For further details, we recommend contacting your local customs office.

Do you offer expedited or same-day delivery?
Currently, we do not offer expedited or same-day delivery. All orders are processed based on standard shipping times.

Can I track my order?
Absolutely! Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your order's status on our website or the shipping carrier's website.

What if there is a late delivery?
In the rare event of a late delivery, we will do everything in our power to expedite your order. However, we cannot be held responsible for delays caused by the courier or customs clearance.